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CHARTER COMMUNICATIONS, INC. /MO/ (CHTR) Q2 2025 Earnings Summary

Executive Summary

  • Q2 2025 delivered modest top-line growth with revenue at $13.77B (+0.6% YoY), while Adjusted EBITDA was $5.69B (+0.5% YoY); diluted EPS was $9.18, with mobile lines +500K and internet net adds -117K amid a still-competitive environment .
  • Versus Street: slight revenue beat ($0.03B), an EPS miss ($0.59), and an EBITDA miss versus S&P Global consensus; storms, higher bad debt and mobile device working capital weighed on profitability, partly offset by a $45M one-time benefit in Other revenue .
  • Guidance inflection: capex cut from ~$12.0B to ~$11.5B for 2025 (timing and lower line-extension spend), and cash taxes reduced to “a bit over $1.0B” for 2025 given enacted tax legislation—improving multi‑year FCF trajectory; full‑year 2025 EBITDA growth reiterated .
  • Strategic catalysts: improved video trajectory (losses narrowed to -80K), strong mobile momentum, MVNO expansion with T-Mobile for business, and planned Cox acquisition positioning for accretive top-line, margin and levered FCF per share over time .

What Went Well and What Went Wrong

What Went Well

  • Mobile momentum and convergence: +500K lines in Q2; management emphasized mobile as a tailwind to FCF with positive mobile EBITDA less CapEx, supported by new T-Mobile MVNO for business and HMNO small-cell deployment .
    Quote: “The mobile business is now becoming a real tailwind to our free cash flow growth” .
  • Video stabilization: video losses improved to -80K (best since 2021), aided by September 2024 pricing/packaging and inclusion of programmer apps; attach rates are rising, with plans to market “seamless entertainment” more aggressively .
    Quote: “We recreated the video product into something of much higher quality…another competitive advantage for our internet and mobile sales” .
  • Operating discipline and service: calls down 14% and truck rolls down ~10% YoY despite storms; continued AI/machine-learning investments to reduce cost-to-serve and improve NPS over time .
    Quote: “Long‑term cost to serve is a huge opportunity…it all comes together as a virtuous circle” .

What Went Wrong

  • Profitability vs consensus: EPS and EBITDA missed the Street despite a $45M one-time benefit; storms (+$13M EBITDA headwind), higher bad debt and mobile device working capital pressured results .
  • Internet net adds still negative: -117K in Q2; non-pay churn stepped up YoY in the absence of ACP, and overall housing moves/new builds remain low, with ongoing competition from fiber and 5G home internet .
  • Advertising softness and mix: ad sales -6.7% YoY (ex-political -4.4%), challenged local/national markets; video revenue -9.9% YoY on mix shift to lower-priced packages and streaming app allocation costs netted against revenue .

Financial Results

MetricQ4 2024Q1 2025Q2 2025
Total Revenues ($USD Billions)$13.926 $13.735 $13.766
Diluted EPS ($USD)$10.10 $8.42 $9.18
Adjusted EBITDA ($USD Billions)$5.760 $5.763 $5.693
EBITDA Margin (%)41.4% 42.0% 41.4%
Net Income Margin (%)10.5% 8.9% 9.4%

Segment revenue ($USD Millions):

SegmentQ4 2024Q1 2025Q2 2025
Internet$5,856 $5,930 $5,969
Video$3,616 $3,580 $3,484
Mobile Service$860 $914 $921
Voice$353 $356 $346
Residential$10,685 $10,780 $10,720
Small Business$1,086 $1,086 $1,094
Mid‑Market & Large Business / Enterprise$731 $736 $742
Commercial (Total)$1,817 $1,822 $1,836
Advertising Sales$540 $340 $371
Other$884 $793 $839

Key KPIs:

KPIQ4 2024Q1 2025Q2 2025
Internet Quarterly Net Adds (000s)-177 -60 -117
Video Quarterly Net Adds (000s)-123 -181 -80
Mobile Lines Quarterly Net Adds (000s)+529 +514 +500
Voice Quarterly Net Adds (000s)-274 -278 -220
Monthly Residential Revenue per Customer ($)$121.40 $123.06 $122.86

Versus S&P Global consensus (Q2 2025):

MetricConsensusActual
Revenue ($USD Billions)$13.763*$13.766
Adjusted EBITDA ($USD Billions)$5.764*$5.693
Primary EPS ($USD)$9.77*$9.18

Values retrieved from S&P Global.*

Guidance Changes

MetricPeriodPrevious GuidanceCurrent GuidanceChange
Total Capital ExpendituresFY 2025~$12.0B (incl. ~$4.2B line extensions; ~$1.5B network evolution) ~$11.5B (timing of network evolution, lower commercial & subsidized rural line extensions) Lowered
Cash Taxes (Cash paid)FY 2025$1.6–$2.0B (prior) “A bit over” $1.0B (post July legislation) Lowered
Adjusted EBITDAFY 2025Expect growth (prior tone) Expect growth reiterated Maintained
Leverage (Net Debt / LTM Adj. EBITDA)Post‑Cox closeAt/under 4.25x during pendency; LT target 3.5–4.0x, de‑lever to mid‑range in 2–3 years Same Maintained

Earnings Call Themes & Trends

TopicPrevious Mentions (Q4 2024)Previous Mentions (Q1 2025)Current Period (Q2 2025)Trend
Pricing/Packaging & Video EvolutionLaunched Sept 2024 pricing; growing programmer app inclusion Continued with improved video losses; inclusion value ~$70–$80/month Video losses improved to -80K; inclusion expanding to >$100/month value; attach rates rising; video store launching Improving/stabilizing
Mobile Growth & Convergence+529K lines; mobile central to strategy +514K lines; satellite-based services via Skylo +500K lines; MVNO with T-Mobile for business; HMNO CBRS deployment; mobile tailwind to FCF Strong, sustained
Network Evolution (DOCSIS, Symmetry)Symmetrical service in 8 markets; upgrades at lower cost 2x1 Gbps launched in two additional markets; ongoing evolution Step 1 complete across 15% footprint; Step 2 underway to next 50%; DOCSIS 4.0 ahead Accelerating rollout
Rural BuildActivated 117K subsidized passings in Q4 Activated 89K in Q1; +39K relationships Activated 123K; +47K relationships; ~450K 2025 passings expected Ongoing expansion
AI/Technology in ServiceNoted service improvements Digitization, AI front-line tools referenced Emphasis on machine learning/AI to pre-empt issues; calls -14% YoY; truck rolls ~-10% YoY Operational benefits building
Regulatory/Legal & M&ALiberty Broadband combination referenced Liberty referenced Cox acquisition announced (May); accretive to growth/margins/levered FCF per share; leverage plan outlined Transformational if approved
Macro/StormsHurricane-related credits impacted Q4 California wildfires impacted Q1 net adds Tornado/storms in Midwest created $13M EBITDA headwind; minimal CapEx impact Episodic headwind

Management Commentary

  • Strategic focus: “Our converged connectivity revenue grew by over 5% in the second quarter… strategic investments in network evolution and convergence, rural build, U.S.-based service and seamless entertainment innovation, will accelerate future customer and revenue growth” .
  • Video as competitive asset: “We recreated the video product into something of much higher quality…another competitive advantage for our internet and mobile sales” .
  • Mobile tailwind: “Mobile EBITDA less mobile CapEx is positive…now becoming a real tailwind to our free cash flow growth” .
  • Cost-to-serve and AI: “Long‑term cost to serve is a huge opportunity…AI tools…lower overall transactions…better retention and NPS” .
  • Cox transaction: “Accretive to top‑line growth, margin, and levered free cash flow per share…with modest de‑levering…additional opportunity as we think through integration” .

Q&A Highlights

  • MVNO expansion with T‑Mobile (business) while maintaining Verizon relationship; intent to accelerate business mobile line growth without undermining residential Verizon MVNO .
  • Taxes and FCF: New federal legislation reduces 2025 cash taxes to a bit over $1B (from $1.6–$2B), with multi‑year FCF per share uplift (~$10/year for several years) per modeling; management reiterated disciplined capital allocation .
  • Non‑pay churn dynamics: Slightly higher non‑pay YoY without ACP, affecting net adds at the margin; voluntary churn lower and sales up—market headwinds include low housing moves/new builds and 5G home internet .
  • Video mix and upgrades: “All of the above”—higher sales, lower churn, and upgrades from skinny bundles to fuller packages aided by guide-based prompts and programmer app integration (e.g., Peacock sports) .
  • Capex intensity trajectory: 2025 remains peak year; standalone intensity to decline materially in coming years; pro‑forma Cox capex envelope consistent with proxy outlook; procurement and platform synergies expected .

Estimates Context

  • Revenue: slight beat versus S&P Global consensus ($13.766B actual vs $13.763B consensus)* .
  • EPS: miss versus consensus ($9.18 diluted vs $9.77 consensus)*, reflecting weather impact, higher bad debt and mobile device working capital timing despite a $45M one-time Other revenue benefit .
  • Adjusted EBITDA: miss versus consensus ($5.693B actual vs $5.764B consensus)*, pressured by storms (+$13M headwind) and higher mobile-related costs .

Values retrieved from S&P Global.*

Key Takeaways for Investors

  • Near-term: Expect estimate revisions reflecting an EPS/EBITDA miss, offset by revenue resilience and visible capex/tax tailwinds; tactical focus on mobile-led convergence and video attach to improve churn and ARPU .
  • Capex inflection: Lower 2025 capex (~$11.5B) and tax relief “lock in” a multi-year FCF per share upswing; 2025 remains peak intensity before declining materially thereafter .
  • Convergence strategy: Sustained mobile growth (+500K in Q2) and improving video dynamics provide incremental levers to stabilize internet net adds amid competitive fiber/5G environments .
  • Operational edge: AI-enabled service improvements (calls -14%, truck rolls ~-10%) should continue reducing cost-to-serve and support margin/retention over time .
  • Cox acquisition: If approved, pro‑forma accretion to top line, margins and levered FCF per share with a clear deleveraging path to 3.5–4.0x—key medium-term rerating catalyst .
  • Risk monitor: Housing activity and non‑pay churn without ACP; advertising softness; competitive pressure from fiber/5G home internet; storm-related variability .
  • Execution bar: Delivering internet growth return, scaling business mobile via T‑Mobile MVNO, accelerating seamless entertainment marketing and maintaining cost discipline will drive the narrative and multiples .

Additional Relevant Press Releases (Q2 2025)

  • Webcast scheduling: Charter announced Q2 2025 webcast for July 25, 2025 (7:00 a.m. ET press release and 8:30 a.m. ET webcast) .
  • Q2 2025 results press announcement (duplicative of 8‑K Exhibit 99.1 content) .

Cross-References and Disclosures

  • Non‑GAAP reconciliations provided in 8‑K addendum; Adjusted EBITDA and Free Cash Flow definitions and reconciliations are included in Q2 materials .
  • 2025 capex guidance reduction and drivers: timing of network evolution and lower line extensions (commercial/subsidized rural) .
  • Storms: St. Louis, Ohio and broader Midwest impacted Q2; ~$13M EBITDA headwind .
  • Share repurchases: 4.5M shares/units for $1.7B in Q2; average price $375 .
  • Liquidity and debt: Total principal ~$94.3B; cash ~$606M; additional liquidity ~$5.8B via credit facilities .

All data points above are sourced from company filings and earnings materials: Q2 2025 8‑K press release and addendum , Q2 2025 call transcript , and prior quarters’ 8‑Ks .

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